Increasingly, larger corporations are leaning more heavily on the major tools in web browsers such as Chrome and Firefox to provide secure, real-time communications. But they still need VoIP providers to deliver the complex solutions in order to use these channels to keep their organizations efficiently connected.
This can all be achieved via the help of customized WebRTC (Web Real-Time Communication) solutions but there remain a variety of stumbling blocks.
For starters, companies want a high degree of customization, ideally via tools that can support VoIP-based communication. Uninterrupted audio and video connectivity is also considered critical. Beyond this, real-time data sharing is needed to support online collaboration, regardless of the distance between servers.
A poor communications framework for WebRTC can become frustrating all too quickly for larger firms that have offices and service providers at multiple locations within the United States and indeed further afield.
asterisk service, a subsidiary of Ecosmob Technologies, is based in Texas and works with clients that want to get the most mileage out of WebRTC. It stresses the delivery of multi-layered and seamless security as a key requirement for larger firms.
Asterisk already supports video conferencing via WebRTC as well as real-time communication and data sharing. It addresses the need for customization by using an app-based suite of options that lets companies pick and use the features they would like to implement.
There are a number of other requirements that Asterisk addresses, all of which represent the demands of larger clients in the VoIP space. This includes the need to keep a session live and on track even if a browser reloads, in the event of a server crash or IP connectivity loss.
Apart from real-time audio and video conferencing capabilities, companies also frequently ask for session mobility, namely transferring and continuing sessions on mobile devices and active screen sharing.
• WebRTC is becoming an important part of the VoIP offering for larger companies.
• Security and scalability are important requirements and head an extensive list of demands that reaches across customization to session sustainability.
• Ease of use is important for a WebRTC system to be managed by employees across an organization. Many VoIP-based conference systems have been handicapped in this sector via unnecessary complexity.
• Real-time data sharing is a critical part of the WebRTC offering, supporting a superior collaboration environment for bigger firms with project teams in multiple locations.